Wow! Well, the good folk at George McFie's had this to say:
We have your car.
You can't get it.
The police haven't authorised us to release it.
Yes, I understand the police told you to call us and pick it up.
No we can't release it.
Yes, I understand the police told you it was available to be picked up, but we can't release it until we've heard from the police.
No, we can't release it - we have to hear from the police.
No, we can't phone the police ourselves - we have to wait to hear from them.
Sir, your attitude isn't helping this situation.
The release fee? It's £150 at the moment.
Please sir, your language isn't helping.
Okay, then, thank you, have a good day.
There you have it then. To add to our frustration, in the two weeks before the car was stolen we got two parking tickets ($60 each). Plus we got photographed going 63 in a 50 zone on the highway (a relatively unmarked quarter of a mile where they slow the speed limit down by 20 mph to go under a bridge, then photograph everyone who passes and charges them $120. Nice little moneymaker). So that's a total of $240, before the $300 to GET OUT OWN CAR BACK AFTER IT WAS STOLEN. Lovely.